All SUUKY orders are shipped within 48 hours (after payment clearance) from our warehouse in Porto, Portugal, from Monday to Friday, except national holidays. You will be informed of the availability of your package at your delivery address by email. A form of identification may be required in order to receive your package.
SUUKY is unable to guarantee delivery of an order if the address has been typed incorrectly.
- Domestic orders will be shipped with CHRONOPOST within 2-5 business days.
- International orders will be delivered by CHRONOPOST or DHL within 2-8 business days.
- We are unable to redirect orders once items have been dispatched.
- Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization, transport delays or destination customs clearance.
SUUKY products are shipped Worldwide with courier traceable service . The shipping cost includes insurance and will be automatically calculated according to the country of delivery.
Shipping cost and customs duties are not included in the price and may vary depending on the country you want your order to be delivered to. Duties fees and taxes may apply to your order once it reaches your country. SUUKY is not responsible for paying these additional charges or customs procedures. SUUKY recommends that you contact your local Customs office for additional information.
SUUKY SHIPPING CHARGES WORLDWIDE:
- Portugal – Eur 6,15
- Europe – Eur 17,00
- USA / Canada – Eur 22,00
- Rest of the World – Eur 32,00
- International shipments outside the European Economic Community might incur additional taxes, duties or customs fees, that the customer may have to assume.
- If an order is refused due to unexpected additional fees, SUUKY reserves the right to charge for shipping cost both ways, as well as any additional fee that might occur.
- Shipping cost will not be refunded for uncollected items. Return shipment for uncollected items may be subject to additional taxes, costs or charges levied by customs or other parties, none of which will be refunded by SUUKY.